Working with FindNearYou.com is being of great source of experience to me - most of it wacky! I’m in the team that handles WheelsAndRevs.com and RockandRaga.in and since it is a small team - a 5 member team to be precise, the same person ends up doing so many things. For instance, I would be doing some content work in the morning, tweaking with the code in the noon, doing SEO stuff by evening and providing support to our users by the night.
I have of late been confronted with a lot of strange support requests. I am publishing a few here. It may be just coincidence, but most of these wacky support mails land up only in rockandraga’s mail box.
Support@rockandraga.in is available for chat at gtalk and there was this guy from Chandigarh who had trouble setting up his blog.
ABC Singh: I have trouble setting up a blog at rockandraga
Support (Me): No worries. Just tell me what exactly is your problem
ABC Singh: I’m not able to figure out even a percent of how to proceed.
Support: Our blogs are based on wordpress. You can always have a look at their faq or try the support forums. I can help you out if you tell me your exact problem.
ABC Singh: Can you give me your mobile number so that we can talk?
I didn’t want to give my mobile number and the phone at our department is always busy, thanks to telemarketers Shiny and Jincy. So I decided to give my mobile number. Aarva kolaru!
Support: Sure. 9884xxxxx
ABC Singh: Cool. I have stored your number. Now you can call me.
*Head to desk*
——-
Then there was this mail from another moron.
Hi,
You guys are doing a great job out there.
I stay at Coimbatore and love music. Can you guys teach me music?
An ardent music lover,
XYZ
Enna Koduma Saar Idhu!
——-
Hey Rock & Raga,
Going by the term rock and raga, i think its all about fusion music. I am very much into fusion music. Can I join your team? We can create some exciting music!
Cheers,
ASDFG
P.S: I really love the site!
A note to Ram: I really need a vacation!
——-
This is the most kickass of all support messages, again on gtalk.
ZYX: I really like the site very much.
Support(Me): Thanks a lot ZYX!
ZYX: There are however a few changes in the design that I feel would be great.
Support: Thats brilliant! We would love feedback.
ZYX: Great! I myself use Wordpress and I am very good in php. Just pass me the admin username and password and I’ll make the changes asap.
Dei… Inda madiri ethana per da kelambirukenga?!
In case, you want to be mentioned in this blog, just shoot a wacky support mail to support@rockandraga.in and I’ll be too glad to publish it here.
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